A Business Challenge for the week – put yourself in your Customers’ Shoes!
I have been reflecting on a piece of implementation work the Wizme team have been doing for a large…
The Next Frontier of Revenue Management
Over the past two months, the Wizme team and I have been actively engaged with senior leadership teams…
Venue and Hotel leaders: When did you last listen to your front-line team members?
Recently I had the privilege of spending time with a working group of conference team planners representing a…
Pressing the “Reset” Button for Meetings Teams
Over the last months, the Wizme Team has taken time out to acquire feedback and listen to our…
Frustrated clients and missed opportunities
There is a consistent message in the UK market right now that booking meetings and events is a…
The Wizme Journey – We Are Now Firing Up the Market!
As I reflect on the amazing evolution of Wizme, the arrival of a visionary new and disruptive eco system technology in the meetings and groups space, never has…
The Psychology of Returning to Meetings Management
A virtual catch up with a friend in the city led us to reflect on the very different…
Hotels and Venues high cost of handling meeting enquiries
Over the past few weeks, I am delighted to have seen a noted change in business optimism around co-existing…
Kick-starting the Return to Real Meetings to Encourage Sanity and Growth
I have been reflecting on the much-debated issue of home working and the relative merits and challenges that…
Creating a Lifeline for the M&E Industry
Leaders in Business Travel and Meetings are, overall, relatively optimistic in their outlook. World markets rallying around Trump’s…