A Business Challenge for the week – put yourself in your Customers’ Shoes!

I have been reflecting on a piece of implementation work the Wizme team have been doing for a large European hotel and venue brand. They came to us with a goal of better automating the…

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A Business Challenge for the week – put yourself in your Customers’ Shoes!

Venue and Hotel leaders: When did you last listen to your front-line team members?

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A Business Challenge for the week – put yourself in your Customers’ Shoes!

I have been reflecting on a piece of implementation work the Wizme team have been doing for a large European hotel and venue brand. They came to us with a goal of better automating the…

The Next Frontier of Revenue Management

Over the past two months, the Wizme team and I have been actively engaged with senior leadership teams owning Revenue Management responsibilities within hotel and conference venues of all…

Venue and Hotel leaders: When did you last listen to your front-line team members?

Recently I had the privilege of spending time with a working group of conference team planners representing a great cross section of the UK venues and hotels sector. Firstly, a thank you to…