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A Business Challenge for the week – put yourself in your Customers’ Shoes!
I have been reflecting on a piece of implementation work the Wizme team have been doing for a large European hotel and venue brand. They came to us with a goal of better automating the…
The Next Frontier of Revenue Management
Over the past two months, the Wizme team and I have been actively engaged with senior leadership teams owning Revenue Management responsibilities within hotel and conference venues of all…
Venue and Hotel leaders: When did you last listen to your front-line team members?
Recently I had the privilege of spending time with a working group of conference team planners representing a great cross section of the UK venues and hotels sector. Firstly, a thank you to…
Pressing the “Reset” Button for Meetings Teams
Over the last months, the Wizme Team has taken time out to acquire feedback and listen to our venue customers and venue leadership teams in order to get a better look at the underlying…
Frustrated clients and missed opportunities
There is a consistent message in the UK market right now that booking meetings and events is a genuine challenge. I experienced this myself in the last few weeks, and it made me realise the…
The Wizme Journey – We Are Now Firing Up the Market!
As I reflect on the amazing evolution of Wizme, the arrival of a visionary new and disruptive eco system technology in the meetings and groups…
The Psychology of Returning to Meetings Management
A virtual catch up with a friend in the city led us to reflect on the very different 2021 landscape. As vaccines become mainstream enabling people engagement / interaction and as…
Hotels and Venues high cost of handling meeting enquiries
Over the past few weeks, I am delighted to have seen a noted change in business optimism around co-existing with COVID-19. The published road map for coming out of Lockdown…
Kick-starting the Return to Real Meetings to Encourage Sanity and Growth
I have been reflecting on the much-debated issue of home working and the relative merits and challenges that have been shared from many viewpoints. Corporations have accelerated and embraced…
Creating a Lifeline for the M&E Industry
Leaders in Business Travel and Meetings are, overall, relatively optimistic in their outlook. World markets rallying around Trump’s departure, a Brexit agreement reached and vaccine roll outs…
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